Onyx Tech Repair
Managed IT

Predictable, proactive IT that just works

Flat-fee managed IT services that bring enterprise discipline — monitoring, patching, security, and unlimited support — to your business.

Operations dashboards and a central security shield representing 24/7 managed IT monitoring
Six pillars of managed IT

Everything your environment needs, under one agreement

Proactive Monitoring

Endpoint, server, network, and SaaS visibility 24/7.

Patch Management

Operating system and third-party patching on a tested cadence.

Managed Security

EDR, MFA, conditional access, DNS filtering, and SOC oversight.

Helpdesk Support

Unlimited helpdesk for your team — fast, friendly, and documented.

Identity & Access

Entra ID, Active Directory, conditional access, and least privilege.

Strategic Reporting

Quarterly business reviews with roadmaps, risks, and budget guidance.

Service tiers

Right-sized agreements for every stage

Essentials

For lean teams that need monitoring, patching, and helpdesk in place.

  • RMM agent + patching
  • Unlimited helpdesk
  • Email + endpoint security
  • Monthly reporting
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Most Popular

Professional

Best for growing businesses with compliance and uptime requirements.

  • Everything in Essentials
  • Managed EDR + MFA
  • Immutable backups
  • Quarterly business review
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Enterprise

For multi-location operations and regulated environments.

  • Everything in Professional
  • vCIO / strategic roadmap
  • 24/7 SOC + DR testing
  • Dedicated technical lead
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